Privacy and Personal Information
At prydehub, we ask that members respect each other's privacy and personal information.
Do not publicly post another member's personal information without their explicit consent, and please use discretion in disclosing your own personal information.
Examples of personal information
- Full names
- Home or other physical addresses
- Email or other online contact information
- Telephone numbers
- Credit card numbers
- Social security numbers
- The content of a private email or conversation with another member or prydehub employee
Keep in mind that although you may consider certain information to be private, not all postings of such information may be a violation of ourpolicies.
For example, if information was previously posted or displayed elsewhere on prydehub or on the internet, it may not be considered private.
- Shopping for your home should be fun, so don't be afraid to mix things up! If an item isn't the perfect match, return it for a refund within 7 days of delivery in the original condition and packaging.
- A few items can't be returned, including:
- Clearance items (unless damaged or defective)
- Personalized items
- Items marked "Non-Returnable" on the sale page
- Items you have already assembled.
- You can return an item for a refund to your original payment method or in the form of Store Credit (minus return shipping costs).
- Modified Return Policies
- Our return policy is slightly different for some products and special-occasion purchases
Order Cancellation / Change in the Order
- If your item is Not Shipped yet, you can update your address on the order or cancel your order. You can then re-order the items with the correct shipping address.
- Check the box for damage.
- Make sure the product name and model number match your order confirmation.
- If you receive the wrong item or it arrives damaged, don’t accept the delivery. Tell your delivery representative(s) and contact us so we can arrange for a replacement.